blog
News, insights and updates from eve Wholesale.
news employee spotlight: Liam Spry
Behind every great service is a team of dedicated people making it happen. At eve Wholesale, we’re lucky to have a wealth of talent across the business, and our Employee Spotlight series is all about getting to know the
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news employee spotlight: Joe Woolley
We’ve said it before, and we’ll say it again! At eve Wholesale our people are at the heart of everything we do. In this edition of our Employee Spotlight series, we’re catching up with Joe Woolley, our Lead QA Analyst, w
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unified communications eve UC Web adds browser calling and native Microsoft Teams integration to eve UC
Partners can now deliver browser-based business telephony and full Teams calling integration directly from eve’s hosted UC platform; no desk phones, no additional software, no separate licensing. Cheltenham, UK – April 2
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news employee spotlight: Carl Graham
At eve Wholesale, our people are at the heart of everything we do. From supporting our partners day to day to helping them grow their businesses, it’s the team behind the scenes that makes it all happen. In this edition
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unified communications introducing Prime Mobile
The UK channel has been calling for genuine fixed‑mobile convergence (FMC) for years, a solution that truly unifies mobile, desk phones, softphones and business communications under one number, one supplier and one bill.
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news employee spotlight: Paul O’Neill
At eve Wholesale, great products and great service start with great people. Behind every order, every support ticket, and every successful rollout is a team working hard to keep things running smoothly for our partners.
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news celebrating 15 years at eve Wholesale
Today, we’re proud to shine a spotlight on one of the driving forces behind our technical success: Jim Turnbull who is celebrating an incredible milestone — 15 years with eve Wholesale. From his early days on the technic
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connectivity eve Wholesale partners with Sky Business Wholesale to expand Ethernet connectivity for partners
We’re excited to share some big news: eve Wholesale has teamed up with Sky Business Wholesale to bring our partners even more choice when it comes to high-performance Ethernet connectivity. This new partnership means MSP
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connectivity no connectivity quote too small
‘no project too small’ is the smartest business strategy in connectivity We explore why the industry’s obsession with minimum project sizes creates massive opportunities for inclusive MSPs, examine the real value of smal
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insights a guide to taking the pain out of number porting
We examine why number porting anxiety kills more deals than price objections, explore the real costs of porting complexity, and reveal how professional porting transforms customer conversations from apologetic to confide
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insights why unified communications is key to customer growth and retention – and better margins for you
We explore why unified communications (UC) has become make-or-break for MSPs, break down the real costs of not offering it, and explain how smart partners are building UC practices without upfront investment. This one’s
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news why smart resellers are saying no to back office burnout (and what they’re doing instead)
Have you ever wondered what the hidden costs of back office admin are? Or considered what the true cost of the “do everything yourself” approach is? If you’ve ever found yourself sifting through bills or scrambling to po
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news Paul Cunningham joins the eve Wholesale team
We’re thrilled to share that Paul Cunningham, a well-known and respected professional within the industry, has joined the team as a consultant, doing what he does best and advising on strategy. He brings a wealth of know
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news celebrating 10 years at eve Wholesale
We’d like to shine a light on Joe Woolley, a valued member of the technical team who is celebrating a decade of service with us – his 10-year eve-versary! Spending 10 years at a company is a rare achievement nowadays, wi
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connectivity celebrating the completion of Project Unify
Last year we acquired a company that enabled eve to enhance its network and catalogue of connectivity products. We named the technology and infrastructure integration Project Unify, which also included the addition of ne
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unified communications new Yealink Wi-Fi handsets
We’re excited to introduce two new Wi-Fi-powered handsets to the eve portal – the Yealink T31W and Yealink T34W! With built-in dual-band 2.4G/5G Wi-Fi, these handsets deliver seamless wireless connectivity, eliminating t
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insights meaningful marketing support for resellers
what’s marketing all about? Marketing means a lot of different things to different people. For me, it should always serve three crucial roles: Helping your business make more money – attracting the right customers and su
read morenew features for eve’s app
With our latest update to the the Windows version of eve’s UC app, we’re introducing a few new features that make collaboration even easier. Here’s what’s new: enhanced calling and call management smarter presence and ca
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news make more in 2025 with an eve training refresher
Whether your team last had eve training in the distant past, or you have new starters eager to learn, our product training sessions gear you up to confidently sell and support eve’s solutions. Part of my role as Product
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insights we’ll help you make more money in 2025
Since we rebranded to eve Wholesale at the end of last year, the response from the channel has been phenomenal. This support has only strengthened our commitment to the three core principles that guide everything we do.
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insights how can AI bolster your business’s marketing strategy?
Marketing is a pretty broad discipline, and it seems with each decade and technological advancement, a new specialism gets added to the roster. There’s social media marketing, google adverts, public relations, digital ma
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news Nick Webster joins the eve Wholesale team
We’re absolutely delighted to welcome Nick Webster to the eve Wholesale team. Nick is no stranger to many of you, having been a former Managing Director of Nine Wholesale. We’re thrilled to have him back in a hands-on ro
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insights b2b marketing masterclass – ABM strategy
Welcome to our series on business-to-business (b2b) marketing practices! We’ll be sharing practical advice and insights periodically, so you can upgrade your efforts and increase your share of the market (the clue’s in t
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insights the value of billing
We understand that as a reseller it’s integral for billing to be a seamless and efficient process. As Billing Manager at eve Wholesale my main focus is to support resellers with their revenue function, so that it’s a con
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news welcome Lydia Bryant, our new marketing manager
The New Year brought a new recruit to the marketing team here at eve Wholesale – Lydia Bryant has joined our ranks as Marketing Manager. With 13 years of experience in marketing, working both agency side and in-house, Ly
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news welcome Matt Tibbles, our new billing manager
Christmas has come early at eve Wholesale – we’re happy to announce that this month, Matt Tibbles has joined our team as Billing Manager. With almost two decades of experience in telecommunications billing and revenue as
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news celebrating Carl Graham’s new role at eve Wholesale
When Carl Graham joined the eve team as Product Specialist in September 2023, he brought with him over 20 years of experience in the comms industry. He quickly became an important part of our team, impressing everyone wi
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news christmas opening hours 2024
As the holiday season approaches, we want to keep you updated on our plans and availability during this time. Office Closures Our offices will be closed on the following dates: core networks Major network changes or patc
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news introducing mandatory Multi-Factor Authentication (MFA) for admin users
As part of our commitment to continuously enhancing the eve platform for our resellers and their users, we’re introducing Multi-Factor Authentication (MFA) for all admin accounts. This new security measure brings a highe
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news welcome Anton Green, eve’s new Product Manager
We’re excited to welcome Anton Green to eve Wholesale in his new role as Product Manager. Many of you will already know Anton – he’s a familiar face with many resellers across the channel. Having been involved with eve f
read moreshaping the future at comms vision 2024
The team and I at eve Wholesale are thrilled to be a proud silver sponsor at Comms Vision , the most important and impressive gathering of the year for our channel. For us, this is about more than just sponsoring an even
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unified communications a simpler, more profitable cloud phone system
At eve Wholesale, we’re here to help managed service providers (MSPs) and resellers make more money. With our eve cloud phone system, our partners can offer their customers a complete set of essential business services,
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news our level up cup winner, Alice
We’re thrilled to celebrate Alice Kirby, the brilliant mind behind the new eve Wholesale brand, and the winner of our Level Up Cup! Alice, our talented designer, brought the eve Wholesale vision to life with her unique b
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insights helping resellers gain a competitive edge
The market’s been buzzing with change, and we’ve been right there in the thick of it, making bold moves to help resellers gain a competitive edge. Let’s cover what’s been happening and why now is the perfect time for res
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insights staying ahead of the market curve
For managed service providers (MSPs) looking to stay ahead and keep that competitive edge, making the right moves now is key. But where should the focus be? In this blog, we’re breaking down the priority areas MSPs shoul
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news introducing eve Wholesale
Press release eve Networks has officially rebranded as eve Wholesale, marking a major milestone in the company’s growth. This transformation follows a strategic acquisition that has expanded eve Wholesale’s cloud and dat
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insights government impact on the telecoms sector
With the election just behind us, it’s time to think about what it means for our sector. No matter the economic ups and downs, our industry has shown it’s here to stay – there’s always a need for ICT services. After any
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unified communications everything you need to know about Openreach’s WLR and PSTN switch-off
Openreach implemented its national stop-sell of Wholesale Line Rental (WLR) on 5 September 2023. This blog shares everything you need to know about Openreach’s WLR and PSTN switch-off including key dates, high-margin dig
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news Level Up cup winner April 2024
In April we celebrated our latest winner of the Level Up Cup, Billy Fletcher. Billy joined eve nearly 3 years ago as a Network Engineer and in that time has gone from strength to strength. In April he was awarded the Lev
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unified communications the ultimate guide to number porting for businesses
Number porting for businesses Whether you’re switching carriers, upgrading your services, or just exploring your options, understanding number porting is key to maintaining communication continuity. In this blog, Liam Sp
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unified communications a-z of telecoms
It’s no secret that the ICT and telecoms space is crammed with acronyms. This is all down to the complex and evolving nature of the technology and the standards in our sector. But that doesn’t mean telecoms should be tri
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insights what’s involved in Software QA?
An insight into Software QA In a recent post Marcus Hunt, Technical Director, spoke about his incredibly talented development team and shared some of the secrets to the success of the team (read that article here). Someo
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news eve Wholesale celebrates Chinese New Year 2024
The year of the Dragon 🐉 2024 marks the year of the Dragon in the Chinese New Year – a symbol of luck, strength, ambition and charm. The celebrations began on Saturday 10th February and traditionally last for around 15 d
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connectivity learn the OSI model – 7 layers made simple
Our latest blog comes from our Network Engineer, Dan Clark. Dan breaks down every layer of the OSI model, explains its role in interoperability, and shares how it differs from the TCP/IP model. This is one for the techie
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unified communications telecoms 101 – a complete overview of the channel
Meet Carl Graham, our Product Specialist. With over 20 years in the telecoms industry, Carl knows a thing or two about how to win in this space. Carl’s blog is helpful for anyone who is stepping into telecoms for the fir
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news our growing eve development team goes from strength to strength
Resellers and customers of our popular cloud phone system are feeling the benefit, as new features are coming in thick and fast. The eve development team consistently delivers, and they’re showing no signs of slowing dow
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unified communications wholesale SIP trunking: a comprehensive guide for MSPs and resellers
Wholesale SIP trunking gives resellers a cost-effective, easy to manage, margin-rich way to manage their customers’ communication needs. Plus, it’s in big demand right now! Openreach’s All IP Programme means the UK is up
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insights the big UK ICT market opportunity
The UK information and communications technology (ICT) market opportunity is incredibly strong and analysts predict further growth over the next five years. While there’s no universal definition for ICT, it broadly cover
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insights the impact of AI in the channel
Welcome to our latest blog where we dive into AI in the channel, inspired by our feature in Comms Dealer magazine. AI isn’t just a buzzword; it’s becoming a pivotal element in shaping the future of businesses, and eve is
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insights reflecting on 2023: A year in review and envisioning the future in 2024
2023 has been a truly great year at eve Wholesale. I think it’s important to occasionally step back and look at what we’ve achieved, not only as a business but everything we have done to improve the experience for our Pa
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insights Technical Director, Marcus Hunt looks back on 2023: what this year has taught us, and what’s to come in 2024
Technical Director, Marcus Hunt’s reflection on 2023 This time last year we sat down as a leadership team and spoke about what we wanted to achieve in 2023. We all came away with our objectives and focus for the year to
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news Ofcom cloud market referral aims to breed healthier competition
This month I contributed to a feature in Comms Dealer magazine – CMA investigates public cloud market. In this blog, I delve a little deeper into the subject. I share my response to the Ofcom cloud market referral, why c
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news Nuvola Distribution appointed distributor for eve’s UC solution
Press release, Reading, United Kingdom: 28 September 2023 Nuvola Distribution, a leading Technology and Services Distributor, announces their appointment as a UK Distributor of eve, the hosted voice solution from eve Who
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news Carl Graham joins eve Wholesale as Product Specialist
September, the month of fresh starts and new beginnings. And, for us at eve Wholesale, it’s the month that our newest recruit joins the team. We are delighted to announce that Carl Graham has joined the team as Product S
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news Liam Spry Promoted to Service Desk Team Leader
We are thrilled to announce Liam Spry’s well-deserved promotion to Service Desk Team Leader! Liam has been with eve Wholesale for just over 2 years, joining us as a Support Engineer, with a focus on creating and implemen
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news announcing a new partnership
We are proud to announce our new Partnership with UK Distributor, Triangle Networks. Over the past decade, they have been delivering voice and data services through their partner network. Speaking on the new Distribution
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insights build better relationships by challenging your approach to customer onboarding
Winning a new customer takes effort. Finding a new supplier takes effort. Both parties have an interest in things working out. This blog explores how a customer-first approach can help you build brilliant relationships t
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news update to Ofcom’s General Conditions – consumers’ right to port
Note that this blog was posted on 31 March 2023. An update was added on 20 April 2023 to include the entirety of clause C7.6. Ofcom’s General Conditions exist to protect consumers Ofcom is the communications regulator in
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unified communications how MSPs can increase monthly recurring revenue
What is a monthly recurring revenue model? Monthly recurring revenue (MRR) is the predictable revenue that a business receives every month. It usually comes from licence or subscription based services. Unlike one-off pro
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unified communications building an in-house solution
Deciding to build your own in-house solution is not a decision you make overnight. It takes a lot of investment. But sometimes, it is completely worth it. And thankfully, that’s the case for eve Wholesale and the eve por
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news Campaign Manager Beth – 2023’s first eve Wholesale Level Up cup winner
We’re big on contribution here at eve Wholesale. We don’t just dream big, we work for it as individuals, and as a team. Someone who truly owns this ethos is our talented Campaign Manager, Beth Swarbrick. Our latest eve W
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news meet Anusha, our new Software Developer
we’re growing, and we’ve welcomed an incredible new Software Developer At the end of 2022 we welcomed Anusha into the team. We’re focused on building a team of the best people, because we know they are a huge part of wha
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insights channel partnerships, what makes them work?
Channel partnerships can be tricky to navigate. When we launched eve Wholesale, we knew exactly how we wanted to work with Partners, and the types of Partners we wanted to work with. Between the team, we’ve got a lot of
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news the Level Up club
Standing proud on a Cisco router, we introduce to you the eve Wholesale Level Up Cup 🏆 Steve Barclay explains “Last week I was excited to announce the launch of our Level Up Club at our company update. And to award, for
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insights 5 strategies to reduce churn
3 ways eve Wholesale supports Distributors As a vendor, we’re always at least one step away from the end customer. While we don’t operate in the service layer, I am obsessed with service. Part of my job is to find ways t
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