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12 December 2024
As the holiday season approaches, we want to keep you updated on our plans and availability during this time.
Office Closures
Our offices will be closed on the following dates:
- Wednesday 25th December
- Thursday 26th December
- Wednesday 1st January
core networks
Major network changes or patches will not be planned between the 16th of December and the 6th of January. Our engineers will continue to support and maintain our core infrastructure as required.
Any emergency network maintenance will be communicated via the eve Wholesale status portal.
service desk
Orders and number porting will continue as usual throughout the festive period (except in the case of bank holidays) although engineer resources at some of our carrier partners may be affected with the possibility of extended lead times in some cases.
Ethernet amends and updates will not be available between the 16th of December and the 6th of January.
hardware ordering
Over the festive period, operations throughout the supply chain are operating with reduced staff numbers, often with office closures. Therefore, hardware ordered between the 16th of December and the 6th of January may be subject to delays.
We hope this information helps you plan ahead. Thank you for your continued partnership this year – it’s been a pleasure working with you.
From all of us at eve Wholesale, we wish you a fantastic festive break, and we look forward to a successful 2025 together.